Terms & Conditions

Please read these terms carefully before using our services. They outline the agreement between you and Kodistan Solutions.

Last updated: January 2025

These Terms and Conditions govern your use of our services and form a legally binding agreement between you and Kodistan Solutions.

Service Agreement

These terms govern the provision of software development, AI solutions, and related services by Kodistan Solutions
By engaging our services, you agree to these terms and conditions
Services include but are not limited to: custom software development, AI/ML solutions, mobile applications, website development, and ongoing maintenance
Each project will have a specific Statement of Work (SOW) detailing scope, timeline, and deliverables
We reserve the right to refuse service to anyone for any reason at any time

Payment Terms

Payment schedules are defined in individual project agreements
For maintenance services, we offer monthly and yearly payment options
All payments are due within 30 days of invoice date unless otherwise specified
Late payments may incur a 1.5% monthly service charge
For client applications with integrated payment gateways, we charge a maximum 2.5% platform fee on transactions processed
Refunds are subject to our Cancellation & Refund Policy
All prices are in Rupees unless otherwise specified

Intellectual Property

Upon full payment, clients receive full ownership of custom-developed software and applications
We retain rights to general methodologies, techniques, and know-how used in development
Third-party libraries and frameworks remain under their respective licenses
We may use project experience as case studies (with client approval and anonymization)
Clients are responsible for ensuring they have rights to any content or data provided to us
We reserve the right to use our proprietary tools and frameworks in client projects

Confidentiality

We maintain strict confidentiality regarding all client information and project details
Non-disclosure agreements (NDAs) can be signed upon request
Client data is protected according to our Privacy Policy and applicable data protection laws
We do not share client information with third parties except as required by law
For healthcare projects, we ensure HIPAA compliance where applicable
Confidentiality obligations survive termination of our service agreement

Limitations and Warranties

We provide services on an 'as-is' basis and make no warranties beyond those explicitly stated
We are not liable for indirect, incidental, or consequential damages
Our total liability is limited to the amount paid for the specific service in question
We do not guarantee specific business outcomes or revenue increases
Clients are responsible for testing and accepting deliverables within agreed timeframes
We provide bug fixes and support as outlined in individual service agreements

General Terms

These terms are governed by the laws of India
Any disputes will be resolved through arbitration in India
We may update these terms with 30 days notice to active clients
If any provision is found unenforceable, the remainder of the terms remain in effect
These terms constitute the entire agreement unless superseded by a signed contract
Force majeure events excuse performance delays beyond our reasonable control

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Kodistan Solutions, Srinagar, India, 190018

kodistan

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